Frequently Asked Questions

How is binning performed on the MicroPublisher?	F0001
What is QImaging's recommendation for IEEE-1394 (FireWire) cards?	F0002
What is QImaging's policy regarding RSS-422 products?	F0003
What is QImaging's warranty policy?	F0004
How does the MicroPublisher differ from other QImaging FireWire cameras?	F0005
How are the gain and offset settings used? Why should I use default settings in Gain and Offset?	F0006
Where can I get updated drivers for QImaging cameras?	F0007
Can I get drivers for the Xillix PMI 4200 for Windows 2000?	F0008
I'm using an older FireWire card. Will my QImaging camera work?	F0009
Are QImaging's cameras IIDC or DCAM complaint?	F0010
How do I operate two cameras simultaneously?	F0011
How does the cooling differ between the Retiga 1300 and EX?	F0012
What is a Bayer Pattern?	F0013
What is Mono?	F0014
What is the RGB filter?	F0015
Can we connect and operate other RGB filters to QImaging cameras?	F0016
Why are there 2 FireWire ports on the back of the camera?	F0017
Do QImaging cameras have a C-mount?	F0018
What versions of LabVIEW do you currently support?	F0057
Why is my image purple when I have a Monochrome camera?	F0020
What Operating Systems are supported?	F0021
Is my camera supported by QCam 2.0 and higher?	F0063
What are the spectral response curves?	F0022
What are the Minimum System Requirements?	F0023
Why do I get a fluctuation when in Preview Mode?	F0024
What do the LEDs indicate?	F0025
How can I power my QImaging camera?	F0026
What is the Specification for QImaging External Power Supply?	F0027
I am receiving Error Code 28. What does this mean?	F0028
I am Receiving Error Code 14. What do I do?	F0029
I am Receiving Error Code 20. What does this mean?	F0030
Why is my image blurred?	F0031
How do I identify the IR filter?	F0032
How do I insert the IR filter?	F0033
How do I remove the IR filter?	F0034
I am having problems with a QImaging camera with 3rd party software. What do I do?	F0035
How can I create MPEG files (compressed movie format) for QImaging cameras?	F0036
I'm getting QerrBadSettings when using Qcam_QueueSettings. What does this mean?	F0037
Do you have a plug in for Final Cut Pro 3 (on Mac)?	F0039
What is the SDK?	F0040
Why do I need to have a white balancing algorithm?	F0042
How do I implement a white (color) balancing algorithm?	F0043
For General SDK Inquiries	F0041
Binning works with every camera except the Micropublisher. Why?	F0044
How can I increase frame rate when using QCam_GrabFrame?	F0046
What are the restrictions for Mac OS 9 frame callbacks?	F0047
How do I implement gain and offset using Labview?	F0048
What Powering Options Exist for my QImaging Camera?	F0050
What are the Minimum System requirements for QCapture Pro?	F0051
Why is my camera not loading in QCapture Pro?	F0052
How to Install/Uninstall ("Rollback") Versions of the QCam driver.	F0053
How do I install QCapture Pro?	F0054
How do I open TIFF files saved in QCapture Pro in other programs?	F0055
How do I control the SyncB output for my camera in QCapture Pro?	F0056
My QCapture Pro dongle isn't registering on my Windows XP SP2 machine.	F0058
My QCapture Pro does not recognize my 2000R or 4000R	F0059
How do I save JPEG or JPG files in QCapture Pro?	F0060
Is there a safe way to clean the RGB filter?	F0061
I get meaningless/garbled text when I try to download the Mac software using Internet Explorer	F0062
What FireWire stack does QImaging use on Windows?	F0064
How can I add extra power to the FireWire PCI card?	F0065
How do I install QCapture software in Windows Vista?	F0066
How do I install QImaging software in Windows XP?	F0067
My camera isn't responding after installing new QImaging software.	F0068