As a company that has always been firmly committed to environmentally responsible practices, QImaging is in complete accord with the content and spirit of Directive 2002/96/EC of the European Parliament and of the Council of 27 January 2003 on "Waste Electrical and Electronic Equipment" (commonly referred to as the WEEE Directive). The WEEE Directive applies to all products placed on the controlled market after 13 August 2005.
At present, any QImaging product may be returned to our facility for proper disposal. We have placed great emphasis on creating a truly easy-to-use return process for our many customers around the world. To return a product for disposal, customers simply need to contact our customer service department to obtain an RMA number authorizing the return.
We are pleased that our current disposal process is a relatively streamlined one. Of course, we are still busy evaluating other options that will further reduce the transport overhead of recycled products. Every day, we are actively working with design engineers, vendors, and additional key partners to enact even more efficient end-of-life strategies for our products!